You can manage your parking permits through the MiPermit system or by downloading the app.
Renewing a permit
When you log in to MiPermit you will see any permits that are due for renewal.
If your account has an email address linked to it, we will send a reminder a few weeks before the permit expires.
To renew your permit:
- Log in to MiPermit
- Click the 'Renewal' button in the menu
- Select the permit you would like to renew
- Click the 'Renew Permit' button
MiPermit will fill the permit purchase page with your details.
You will be able to make changes to the information on this page if you need to.
Enter your payment card details to complete the renewal.
Auto renew your permits
If you choose the 'Auto Renew' option when you apply then your permit will automatically renew with the same details every year until you choose to remove this option.
Payment will be taken 7 days before your permit expires.
If you want to stop the auto renew you can change your details in the 'Managing Digital Permits' section.
Changing your vehicle
To change your vehicle details you will need to:
- Log in to MiPermit
- Click on 'Buy Digital Permits and Bookings'
- Click on 'Vehicle Change Permit', and
- Complete the application.
You will need to provide:
- Confirmation of your current permit number,
- Confirm of your previous vehicle registration, and
- Proof of vehicle being linked to the address.
Changing address
You cannot transfer permits between properties. If you move, please cancel your current permit.
You can apply for a refund for any full months that remain unused on your permit minus a £5 administration fee.
You must apply for a refund before cancelling your permit.
To cancel your permit please contact MiPermit who will delete the account at your previous address.
You will then be able to apply for an account at your new property.
Email: [email protected]
How we use your information
The personal information you supply may be used in a number of ways.
For example, it may be used to decide your eligibility for a permit and for statistical analysis.
It may also be shared with the Wales Audit Office for the detection and prevention of fraud.
View Cardiff Council's Data Protection policy.
View MiPermit's privacy policy.
