Toggle menu

Website upgrade on Tuesday 23 June

What we are doing to upgrade our website to improve accessibility and security for customers.

Council tax reduction scheme

Council Tax Benefit has been replaced by the Council Tax Reduction scheme.

If you are on a low income, Council Tax Reduction could help you pay your Council Tax bill.

You might be entitled to other discounts, disregards and exemptions from your Council Tax bill that are based on your circumstances not your income. Find out more about other Council Tax discounts

Do I qualify for Council Tax Reduction?

Council Tax Reduction is available to you if you pay Council Tax on the home you normally live in. You can apply for it whether you own or rent your home.

You can claim Council Tax reduction to help pay your Council Tax whether or not you are:

  • receiving other benefits, tax credits, or pensions (including Universal Credit)
  • working
  • unemployed
  • unable to work due to illness or disability
  • caring for a child or adult
  • retired.

But not everyone who makes a claim for the reduction is entitled to receive it.

If you have capital (e.g. savings, property or any other assets) of £16,000 or more, you will not be entitled to Council Tax Reduction unless you receive Pension Credit Guarantee Credit.

You can use our benefit calculator to see if you qualify for Council Tax Reduction.

If you pay rent and do not get Universal Credit, you could qualify for Housing Benefit.

Get more information on Housing Benefit and Council Tax Reduction.

If you need help making an application, you can visit your local Hub.

Contact us